Onboarding thoda khud se samajhna pada, par kaam chal gaya
Yaar, training aur onboarding se start kiya toh ekdum se sab kuch clear nahi tha mujhe. Call tools kaise use karni hain, dialer kab kaise chalana hai, sab ko lekar thoda confusion tha. Training session thode generic lag rahe the, matlab kuch cheezein samajhni thi mujhe khud se, jaise ki database features ko apne hisaab se set karna. Support ke saath kabhi kabhi baat karna padta tha, tab jaake koi issue solve hota tha. Par end mein, maine apne experience se seekh liya ki software kaise kaam karta hai aur usko efficiently kaise use karna hai. Payment aur invoicing process toh bilkul simple tha, to usme koi dikkat nahi ayi. Matlab poora ka poora comfort toh nahi mila, par chal padi thi workflow aur main use kar raha hoon. Future mein agar training thoda zyada detailed aur personalized mile toh aur better hoga, par overall outcome theek tha aur main use karta rahunga.