Onboarding thoda easy tha par thodi effort bhi lagayi thi
Training and onboarding ka process thoda mixed experience tha. Dheere-dheere main software ke dialer aur calling tools tak pahunch gaya, par shuru mein database feature dhundne mein thoda waqt lag gaya. Yeh toh theek hai ki training materials available the, par unmein se kuch topics clear nahi ho rahe the, jisko samajhne ke liye mujhe do-teen baar wapas jana pada. Jo achchi baat thi wo yeh ki automatic updates ne mujhe naye features ka update diya bina mere kaam ko disrupt kiye, jo ek plus point tha. Sign-up aur invoicing process overall manageable tha, par onboarding ke dauraan thoda zyada manual intervention laga mera part se jo ideally kam hona chahiye tha. Agar main dekhu toh, onboarding ka pura effort thoda zahir karta hai ki user ko kitna samajhna hai software ki complexity se pehle jisse sahi se kaam chalu kar sake. Toh basically, main kehta hoon ki thodi mehnat laga, par training ke Baad setup karna possible tha.