Onboarding thoda confusing raha, kabhi samajh nahi aayi step ki line
Maine WFHI ki training aur onboarding process ko follow karna start kiya tha par mujhe lagta hai ki steps thoda out of order lage. Jab dialer use karne ki baari aayi, tab tak mujhe lag raha tha ki database setup bhi complete karna zaroori hai pehle, par yeh clear nahi tha. Training me kai baar aisa moment aaya jab mujhe samajh nahi aata tha ki ab kya karna hai, ya agla step kya hoga. Yeh confusion thoda frustrating tha kyunki main soch rahi thi ki workflow smoothly start hoga, par baar baar rewind karna padta tha training videos ya documentation dekhne ko. Support team se baat ki, par woh bhi shayad steps ko isi order me suggest kar rahe the, toh solution complete nahi mila. Software to accha hai, dialer aur database features use karne ke liye compatible hain, par jo onboarding ka flow hai wo mere liye sensible nahi tha. Mujhe wahi moment click nahi hua jaise main chahti thi, jisse poora process thoda tedious lag gaya. Shayad agar thoda aur structured training hota, jisme pehle basics clear karwaye jate, toh yeh problem nahi hoti. Filhaal main thoda stuck hoon, par phir bhi aage badhne ki koshish kar rahi hoon.