Onboarding thoda confusing raha, clarity mein kaafi improvement chahiye
Main ne dekha ki training aur onboarding materials jo diye gaye the, unki explanations kabhi kabhi confusing thi, jo mere liye samajhna mushkil bana. Kahin pe steps clear the, lekin kuch areas jaise dialer setup aur database usage par zyada detailed ya structured guidance nahi thi. Iss wajah se mujhe baar baar support ko call karna pada taaki problems solve kar sakoon. Mujhe lagta hai ki agar training sessions aur onboarding documentation ko thoda aur structured banaya jaye, toh naye users ke liye transition smooth ho sakta hai. Iske alawa, invoice aur payment ke process mein clarity thi, jo ek achha aspect tha poori coordination mein.