Onboarding support was consistent when I needed the calling tool setup
During the onboarding stage, I requested help with configuring the dialer tool for calls. The support team responded promptly every time I reached out, whether through email or call. They were efficient in guiding me through the setup without embellishing or providing unnecessary information. Whenever I hit a snag, their responses were clear and solution-focused, which kept me moving forward without delay. I also noticed that the training materials were regularly updated, which matched the software improvements released automatically, so I always felt I was working with the latest version. There were no delays in receiving invoices after completing registration, which added to a smooth payment process. All in all, the defining positive aspect for me was the consistent responsiveness and practical help during the onboarding specifically related to the calling tools and dialing setup, which mattered most for my workflow.