Onboarding steps lacked logical sequence
Reflecting on the WFHI training and onboarding experience, I can acknowledge a few helpful features such as the detailed explanations and demo calls that helped me understand the software’s potential. However, the sequential order of the modules felt somewhat disorganized in places, which made the progression feel less natural. For example, some advanced topics were introduced before all the basic system navigation was clearly mastered, which left me confused at times about when to apply what I learned. This caused a bit of backtracking and wasted time figuring out what to prioritize next. If the steps had been presented in a more carefully structured order, I think it would have reduced frustration and helped users maintain momentum. So, while the content quality was definitely fine, the flow from one training topic to the next could do with better planning.