Onboarding steps ka verdict simple hai
Mere hisaab se training aur onboarding ke steps mix the, kuch cheezein achhi tarah se line mein thi aur kuch thodi out of order. Sabse pehle maine sign-up kiya, jo asaan tha, uske baad payment aur invoice generation step bhi smooth tha. Lekin jab dialer aur database features ke baare mein training mili, toh mujhe lagta tha ki yeh thoda pehle hona chahiye tha, kyunki un tools ko samajhna mere liye thoda difficult tha bina basics clear kiye. Labels aur instructions mein kuch ambiguity thi jisse samajhna mushkil ho jata tha ki next step kya hoga. Jo calling tool ka interface tha, us par training jaldi di gayi, jo kabhi kabhi misleading thi, par overall usability theek thi. Mere hisaab se training step order mein thoda aur sudhaar chahiye taki beginner smoothly flow mein rahe aur zyada repeat karne na pade parts ko. Lekin overall mein kahungi ki onboarding process adha formal tha, adha practical, jo kaam chalata tha par perfect nahi tha.