Onboarding steps felt disorganized, didn't match what I expected
I had expected that the training would start with basic navigation, then move systematically into how to use the dialer and database features. However, what happened was that I was introduced to complex workflow setup quite early without having a solid foundation first. It felt like putting the cart before the horse. The one positive point was that once I moved past that, the automatic updates explained during onboarding did work fine, keeping my software current without intervention. Still, the sequence of training steps could have been better ordered to build confidence before diving into detailed functions.