2 out of 52 of 5Verified purchaseTraining and onboarding
Onboarding Steps Didn’t Flow in a Useful Order
The training content was informative, but the sequence of steps in the onboarding process felt quite disorganized. For example, we started with advanced features before getting familiar with basic software navigation, which made it harder to keep up initially. I expected a more logical progression that would build foundational skills first. While the software itself had useful automatic update features and a well-integrated dialer, the way the onboarding presented these felt rushed instead of paced. Eventually, I managed to get the hang of it, but I had to spend extra time figuring things out on my own rather than the training doing the job smoothly. This slowed down the overall welcome experience and made it less useful than I hoped.