When I first signed up for the training and onboarding sessions, I expected a more drawn-out process

When I first signed up for the training and onboarding sessions, I expected a more drawn-out process

When I first signed up for the training and onboarding sessions, I expected a more drawn-out process but was pleasantly surprised by how quickly I was able to get going. Setting up access and learning the basics of the dashboard took less time than anticipated, maybe around a few days, which made the initial phases feel less overwhelming. The training materials were clear, and the trainers guided me well through the important steps like using the dialer and managing the database. I do wish the call tool integration had been introduced a bit earlier during onboarding since knowing that upfront would have saved some back and forth. Still, overall, the flow was straightforward and felt supportive enough for someone new to remote workflow software. I could start experimenting with the features sooner than expected, which really helped build my confidence in using the system regularly.