Onboarding speed was quicker than expected, but training clarity needs work
I was pleasantly surprised by how quickly I was able to get started using the software after the initial sign-up and onboarding steps. Everything from account creation to initial setup happened within a day, which felt efficient and not overly complicated. The automatic updates kicked in smoothly too, so I didn't have to worry about manual intervention for software improvements. On the other hand, the training materials felt a bit scattered and sometimes lacked depth, making some workflows harder to grasp on the first attempt. I found myself spending more time than I anticipated trying to understand the dialer and its integration with the database features. The telephonic support helped in clarifying certain parts, but I think the onboarding could benefit from more interactive or example-based training sessions. Overall, the experience was fairly balanced — quick to start but a bit frustrating when it came to fully mastering the tools without extra effort. I do appreciate that the invoicing and payment processes went smoothly without any glitches, which set a good tone from the beginning. With a bit more polish on training clarity, onboarding would feel even more seamless for new users like me.