Onboarding speed was fine, just one step slowed me down
When I first signed up and started the training, I was surprised at how quickly I could get most of the setup done. The onboarding materials were well organized, and the step-by-step tutorials helped me progress from understanding the basics to using the dialer and database features comfortably. However, there was one particular part involving connecting the calling tools that took longer than I expected. It required some back and forth with the support team before I could get it right. Overall, the process gave me a good feeling about how dedicated the training is, but that one hiccup held me back from being fully up and running sooner. I'm grateful that the automatic updates didn’t interrupt my work, which meant I could keep the momentum. Still, I found myself revisiting certain modules several times just to be sure I hadn't missed anything. Maybe the onboarding flow could be made smoother for that calling tools integration step. But once past that, it all flowed nicely, and I really appreciate how thorough the training was. So, it works well but expect a bit of patience for the trickier parts.