Onboarding speed stood out compared to my expectations
When I first signed up for the WFHI software and training, I expected the onboarding to take several days at least, with lots of back and forth communication. Surprisingly, the entire process was completed within a couple of hours. The training offered was clear and structured, walking me through the dialer and database features effectively. Compared to what I anticipated, the onboarding was much faster and smoother. It helped that the software automatically updated, so I didn’t have to worry about manual installations or setups. The calling tools were ready to use by the end of training, which was reassuring. While I expected basic assistance for invoicing, I found the billing information and payment steps well explained upfront. The highlight, however, was how quickly I felt operational using the software, which was better than what I had prepared for. If onboarding took any longer, I might have struggled with motivation to continue using the platform.