Onboarding slow but training stood out
It definitely took longer than I expected to get started with the full training and onboarding process. At first, I thought it would be quicker to understand all the features, but the pace was slow and a bit fragmented with lots of waiting between steps. Invoices and payment setup were smooth enough, but actually getting comfortable with the dialer and database features took me some time. The part that stood out was the telephonic support – each call made things clearer and helped me push past those initial hurdles. The automatic updates felt a little too sudden sometimes, which disrupted my flow during onboarding. So while most of it dragged on, those calls with support were really useful in speeding up my learning curve and keeping me on track. I do think some improvements could be made to shorten the full onboarding time, but the quality of the training once connected was decent. Overall, slow start but helpful in the long run thanks to the actual training part.