Onboarding sequence was thoda ajeeb laga, yaar
Yaar, main sach kahun toh onboarding aur training process jo hai, mujhe thoda zigzag laga. Pehle mujhe laga ki simple steps honge, but kabhi kabhi lagta tha jaise unhone sequence sahi arrange nahi kiya. Jaise pehle mujhe dialer setup karne ko bola, phir training chalu hui phir database setup, aur after that fir se dialer ki baatein baar baar dubaayi jati rahi. Matlab bhai itna repeat kyun? Usko thoda streamline karne ki zarurat hai, nahi toh log thak jate hain. Training ka content theek tha, par jab order hi inconsistent ho toh kaise focus karein? Support ka zyada role bana toh main samajh gaya ki mujhe baar baar questions poochne padenge, jo thoda irritating tha. Payment process toh fine rahe, simple invoice mila, par overall experience ne mujhe thoda confuse kiya jaise main kahin idhar-udhar kood raha hoon. Main samjhta hoon ki har kisi ka apna workflow hota hai, par jo mujhe mila usmein clarity kam thi. Phone support ka tone casual tha, which was okay, but mujhe lagta hai ki thoda zyada guidance aur sequence stepwise clear hona chahiye tha. Bas yaar, aise main apne dost ko batau toh kahunga ki ye onboarding system ko firse sochna chahiye before koi aur try kare.