Onboarding sequence confused me; order felt off
The training and onboarding steps felt disorganized. I started with the basic tutorials but then was suddenly asked to use advanced features without proper context, which didn’t make sense. It didn’t click for me when I was supposed to move from one module to another because the sequence didn’t follow a logical flow. For example, I had to set up calling tools before the database was ready, which led to confusion. The onboarding material seemed to jump around rather than build gradually. I found myself stuck at several points, unsure if I was skipping something important. There was a brief moment when the dashboard overview made some sense, but overall the steps didn’t connect well for me. It didn’t work as a smooth introduction into the software and training, and that really slowed me down. I was expecting a clear path but what I got wasn’t that helpful. So, it didn’t really click how they expected.