Onboarding se zyada thodi frustration hui
Mujhe onboarding aur training mein problem tab sabse zyada hui jab koi cheez galat gayi during setup. Software ya dialer mein problem aayi toh jo troubleshooting steps diye gaye the wo clear nahi the. Kahi baar mujhe lagta tha ki agar support telephone par thoda zyada friendly aur samajhdari se help karta toh main apne doubt jaldi solve kar pati. Training materials kaafi generic the aur jab specific issue samne aaya tab wo not fully cover karte the kya karna chahiye. Kabhi kabhi updates ke baad naye features thik se explain nahi hote the, jo mujhe confuse karte rahe. Thoda patience lagaya lekin samajh nahi aaya ki agar problem repeat hua toh kya karna hoga. Agar kisi ko pata ho ki problems kaise handle karte hain toh theek hai, lekin mere liye ye thodi frustrating thi. Main kahungi agar wo technical problems ki situation mein thoda proactive aur better support de toh zyada helpful hoga.