Onboarding se zyada self-exploration karni padi
Training start karne ke baad main expect kar rahi thi ki sab kuch systematic tareeke se milega, jisme step-by-step software ke features samjhaaye jayenge. Par practical mein mujhe kaafi cheezein khud hi trial-and-error se samajhni padhi, especially dialer aur database ke integration wale parts. Onboarding flow kuch parts mein clear tha, lekin kuch areas perfect nahi the, jahan mujhe documentation pe bharosa karna pada. Automatic updates thodi confuse karti thi kabhi-kabhi kyunki wo changes automatically reflect ho jaate, bina kisi prior notice ke. Sign-up aur invoicing theek-theek the, par zyada support ke liye mujhe khud hi call karni padi. Isliye outcome ye hua ki main itna comfortable nahi ho payi, aur training process zyada self-driven tha.