Onboarding se pehle acha laga par fir training mein dikkat hui
Training ka jo process hai na, shuru mein toh sab kuch smooth tha, sign-up aur basic setup easily ho gaya tha. Par jab roz use karta raha, toh mujhe lagne laga ki training wale sessions zyada practical nahin hain. Unka dialer use karna bhi kabhi kabhi glitch karta tha, jaise call hold karte waqt software freeze ho jata tha. Database feature bhi thoda slow ho jata tha, aur automatically jo updates aate hain, unhone kabhi kabhi mera workflow disrupt kiya. Support ko call kiya toh they tried to help, par jo baat thi woh clear nahi thi, matlab confusion zyada hua. Invoicing system okay tha, straightforward raha but mujhe overall daily experience mein bahut frustration hua. Ek achhi baat ye thi ke updates aap hi aap aate rahe without manual intervention, toh software toh schedule ke hisab se update hota raha. Lekin training aur software daily use mein itna supportive nahi raha jitna expect kiya tha.