Onboarding resulted in usable skills but support had its limits
I completed the onboarding training provided by WFHI, which covered setting up the calling tools and using the database features. The training was structured and allowed me to get started with the software without difficulty. When I encountered issues during setup, I contacted support and received responses that helped resolve some problems fairly promptly. Still, some queries remained unanswered for longer stretches, which slowed my progress in parts. In the end, I was able to use the platform according to my needs, though the mixed responsiveness of support meant I had to be patient and follow up several times. The registration and invoicing process was straightforward and did not complicate things. Overall, the onboarding achieved its goal but support could improve in responsiveness.