Onboarding responsiveness was surprisingly quick
Honestly, I expected onboarding to be a drawn-out process. But the team responded to my queries faster than I thought they would, which made everything a bit smoother. I had a few bumps initially with the calling tools and setting up the dialer, but the training folks kept pace and clarified things well. It wasn't perfect, of course, some instructions felt repetitive like I was reminding them of what I already figured out myself. Still, given how many folks I'm sure they handle, their responsiveness saved me a lot of headache and frustration. I can't say it was seamless, but honestly, I appreciated the effort and the communication. I might end up recommending it to someone who is patient and can handle a bit of back and forth. They seemed to know their stuff well enough to keep me going despite my initial doubts.