Onboarding response se disappointment hua
Woh training aur onboarding ka jo process tha, usme logon ka response itna tezi se nahi mila jitna expect kar raha tha. Jab main apne account setup kar raha tha, toh support team se baat karne mein der lagti thi, kabhi kabhi toh calls bhi miss ho jate the. Training sessions ka content decent tha, par unka delivery ka style thoda slow aur outdated laga mujhe. Overall, main ye keh sakta hoon ki expectations se neeche tha support ka response time, especially jab koi urgent questions karne hote hain. Kabhi kabhi toh mujhe lagta tha ki help karne ke bajaye aur bhi confusion badh rahi hai. Lekin jo training modules provide kiye gaye the, unka structure theek tha, clarity thodi better kar sakte the par kaam chal raha tha. Mere hisab se onboarding smooth hona chahiye tha, par response delay thoda frustrating tha, jo baad mein bhi yaad aata hai jab sochta hoon ki agar wo quick hote toh shayad zyada productive feel karta main. Bas yeh hi wo cheez hai jo theek thi; baki sab thoda entertain nahi kar paya.