Onboarding reset toh thik tha, par baaki sab confuse karta raha
Maine socha tha ki training aur onboarding ka process smooth hoga, magar mujhe laga ki failure handling thodi weak hai. Jab merko software setup mein problem aayi, toh mujhe laga ki ek clear solution milega, lekin kaafi baar mujhe khud se problem diagnose karna para. Jo onboarding flow tha, usme kabhi-kabhi steps repeat ho jaate the, confusing lagta tha. Dialer testing ke time bhi kuch glitches aaye, jahan calls abruptly cut ho gaye, par at least dialer ka interface user-friendly feel hua. Training modules ka content theek tha, bas thoda practical examples kam the. Database feature samajhne mein thodi der lagi, kyunki usme documentation clear nahi thi. Db update mechanism automatic hai, jo acha laga. Overall, onboarding kaafi badi responsibility thi, aur isme support zyada proactive nahi laga. Mujhe umeed thi ki problems jaldi resolve hongi, par mujhe jyada rely karna pada self-help guide par, which was disappointing.