The training and onboarding process definitely got me started, but it was more time-intensive than I

The training and onboarding process definitely got me started, but it was more time-intensive than I

The training and onboarding process definitely got me started, but it was more time-intensive than I had anticipated. Initially, I thought I would be able to get everything running in a day or two, but the scheduling and setup of the calling tools took longer. The step-by-step video guides were helpful but sometimes felt a bit rushed, making me pause often to rewatch sections. The integration with the database feature also required some trial and error before I understood the workflow compatibility with my team's needs. Still, the automatic updates did a good job updating features without hassle, which kept the software smooth during my first week. Telephonic support was professional, though reaching the priority assistance line occasionally involved wait times that were longer than I preferred. Despite the effort it took, I am now reasonably comfortable using the system and can see its benefits clearly. I just wish the onboarding could have been a bit more streamlined for busy schedules like mine.