4 out of 54 of 5Verified purchaseTraining and onboarding
Onboarding process worked well with minor hiccup
The training and onboarding steps were mostly straightforward and well organized. I started with the basics of software usage, then moved to database management, and finally the telephonic dialer functions. Each part was explained clearly, which helped me gain confidence progressively. My only reservation was that the transition between some modules felt a bit rushed, especially from the database feature to the calling tools. More time could have been allotted to get comfortable with each step before moving on. Nevertheless, the overall sequence made sense, and I felt adequately prepared by the end. So, the onboarding process was effective, with just a small room for improvement in pacing.