Onboarding Process Took More Time Than I Expected
Right at the start, I felt that the training and onboarding were quite detailed but also somewhat time-consuming, so I knew I'd probably need help again later. The initial videos were helpful for understanding basic navigation and features, but some aspects required hands-on practice which wasn't fully covered. The database training was good, but setting it up correctly needed more attempts. While the calling tool was explained clearly, some shortcuts and advanced settings weren’t thoroughly addressed, so I faced some confusion after the sessions ended. Overall, the onboarding took around a couple of days longer than I initially thought it would, which means next time I might need better support or refresher training to avoid delays. I am also considering revisiting the live support options next time I hit confusing points. So, while the training had useful content, I wouldn't say it left me completely self-sufficient going forward.