Onboarding process took longer than I thought it would
Hey, just wanted to share my experience with the training and onboarding here. Honestly, the steps seemed a bit scattered to me. I mean, I went through some modules that should've logically come later, like advanced dialer settings, but they appeared before the basic database setup. It made me feel like I was jumping back and forth instead of following a smooth path. It took quite some time - longer than I anticipated - to finally get everything in order and make sense of how the software components integrate. A few times, I had to pause and re-watch training materials or call up support because I missed something important or the sequence confused me. On the plus side, the actual explanations were pretty clear once I got to the right parts, and the automatic updates did keep my system current without me needing to check manually. Payment and sign-up were straightforward enough, but yeah, when I think about the overall time spent, I probably could have saved a few hours if the training was laid out better. Still, I appreciate having the tools once I was fully onboarded, and I'll be able to use them in my workflow now.