Onboarding process mostly as expected, with minor billing confusion
When I signed up for the WFHI software and training, the onboarding flow matched what I had anticipated in terms of setup and basic usage. The training modules were well-structured, making it straightforward to configure workflows and start implementing the dialer and database features. What I didn’t expect was a slight hiccup in the invoicing process, where the timing of the first payment reminder felt premature compared to the actual project stages I was planning for. This caught me off guard because the software’s interface suggested a more aligned timeline with training completion and subsequent usage. Aside from this minor reservation, the list of automatic updates felt beneficial and non-intrusive, helping maintain efficiency without requiring manual intervention.