Onboarding process mein pura dikkat aur frustration
Sabse pehle toh mujhe lag raha tha ki training aur onboarding mein zyada smooth experience milega, par yeh pura process mere liye bahut confusing raha. Jo onboarding flow tha, woh clearly mere liye effective nahi bana, steps samajhne mein mere ko kafi time laga. Trial ke dauran training session mein kuch important tools jaise ki dialer aur database feature ko use karna mushkil laga kyunki woh mere workflow ke saath seamlessly match nahi kar paya. Support se call par baat karne mein bhi delays aaye aur jo automatic updates the software ke, woh bhi kabhi kabhi mere set up ko disturb karte rahe, jise main samajhnay mein pareshaan tha. Invoice banane aur payments ke process mein kuch clarity mili, lekin overall sign-up ka experience mujhe satisfactory nahi laga. Next time agar mujhe help lena pade toh mera dimaag khula nahi hoga, kyunki mujhe yeh pura experience se lagta hai ki main dubara phir se utna patience nahi kar paunga. Pura system meri expectations par nahi utar saka aur is wajah se frustration badh gaya.