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WFHI review

Onboarding process ka experience ekdum mixed tha

3 out of 53 of 5Verified customerTraining and onboarding

Onboarding process ka experience ekdum mixed tha

Mujhe lagta hai onboarding aur training steps ka sequence thoda ajeeb tha overall. Starting me mujhe laga sab smoothly chalega kyunki documentation achhi thi, par jab actual training modules open kiye to clarity thodi kam thi steps ke beech. Pehle jo basic software instruction diye gaye they wo kaafi help kiya mera initial setup mein, aur dialer tool samajhne me time laga, but after that jab complex workflows cover hue to kabhi lagta tha ki sequence logically nahi bana hai. Jisse thoda confusion hota tha ki pehle kya karna chahiye aur kya baad mein. Database feature ko samajhne me thoda waqt laga because uska integration training ke baad jo step tha, wo thoda delayed tha. Automatic updates ke bare me clear bata diya gaya tha early phase mein, jo kaafi achha laga mujhe, taki main software ke naye features ka use kar sakta rahoon. Toh training aur onboarding ka overall experience thoda better ho sakta tha agar thoda more structured hota. Lekin support team se contact karke queries clear karne mein problem nahi hui.

Anup BorkarDelhi, IndiaExperience: Published:
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