2 out of 52 of 5Verified purchaseTraining and onboarding
Onboarding process felt unnecessarily drawn out
The training and onboarding took longer than I anticipated, which was quite frustrating. While the software itself seemed capable, navigating through the initial setup was not as streamlined as expected. Instructions were lacking in parts, especially regarding how to integrate the dialer with my existing workflow. The waiting times for automatic updates to finish added to the delay. Although telephonic support was available, the responses were often generic and did not resolve my issues comprehensively. The invoicing and payment process stood out as straightforward, but unfortunately, this was a small relief amid the longer onboarding period. Overall, the entire process felt slow and less efficient than it should have been.