Onboarding process felt completely disorganized
I expected the training and onboarding process to be a logical sequence that would build up my understanding step by step. However, what happened was quite the opposite. The steps seemed randomly ordered, forcing me to jump between different modules without clear direction. Some training materials appeared before I had even accessed the basic software functions, which was really confusing and added frustration. The calls for support came late and did not clarify the confusion I already had. Sign-up itself was simple, but the flow after that was disjointed, making me feel like I was trying to figure things out on my own with no sensible structure. Overall it felt like a scattered approach rather than a well-planned onboarding. This made me doubt whether I would be able to use the tools efficiently without spending extra time to self-learn. I was hoping for a more systematic and clear training experience that would lead me through the steps logically, but unfortunately, it didn’t feel that way at all.