Onboarding process bilkul out of order thi
Mujhe lag raha tha ki onboarding steps ek sensible flow me honge, par wo bilkul ulta tha. Sabse pehle training videos diye gaye they, bina software ke proper introduction ke, jisse samajh nahi aaya ki actually software kaise chalana hai. Phir jab database ka interface samajhne ki koshish ki, toh wo bhi clearly nahi bataya gaya ki pehle account setup kaise karein. Calling tools aur dialer ki training ekdum beech me de di gayi, jisko samajhna bahut mushkil tha bina pehle ke basic step complete kiye. Har step ke beech me confusion badh raha tha, aur mujhe baar baar back jana pad raha tha kuch cheezein dobara samajhne ke liye. Automatic updates ke baare me bhi koi clear explanation nahi thi, toh mujhe laga ki training system thoda scattered hai. Overall, onboarding sequence mere liye frustrating thi, aur mujhe laga ki ye process bahut better organized hona chahiye tha.