Onboarding practically failed except basic software install
The onboarding experience with WFHI was nowhere near what I'd hoped based on previous platforms I've used. The initial training modules felt disorganized and lacked the clarity I needed to get started effectively. Even basic navigation through the software was frustrating, as instructions were outdated compared to the actual interface. On the positive side, I did manage to install the software without issues, but after that, the process was slow and unhelpful. I expected more interactive support during the onboarding phase, which I found completely lacking. This made it harder to use the calling tools and database features as intended. Overall, the experience was disappointing compared to what I had before, and it left me quite frustrated with the level of training offered here. I doubt I'll be able to recommend this onboarding setup anytime soon without major improvements.