Onboarding part was solid
The training process was quite structured and made the early days easier. I particularly appreciated the clear instructions on using the calling tools and the dialer. However, some of the database features seemed slightly overwhelming at first, which made me less confident in managing them on my own. The onboarding sessions covered most essentials but skipped a few nuances about automatic updates and prioritizing calls. By the end, I felt okay but could have been better prepared if the training was a bit more detailed in real-world scenarios. The invoicing and payment sections were smoothly explained and didn’t raise issues. Signing up was easy and quick. The support team was approachable during onboarding, which helped clear doubts. Overall, training laid a decent foundation but left me wishing for more practical examples that matched my daily work flows.