Onboarding overall theek tha, par phir bhi madad chahiye hogi
Mujhe lagta hai ki training session theek-thaak tha, par fir bhi jab main naye features use karungi toh mujhe aapki madad ki zarurat padegi. Onboarding ka process jyada complicated nahi tha, par documentation thoda aur clear ho sakta tha. Dialer setup mein initial time laga, aur database ko samajhne mein maine thoda struggle kiya. Automatic updates achhi hoti hain, lekin kabhi kabhi naye changes ke baare mein clear information nahi milti thi. Support thoda slow response diya toh mujhe lagta hai future mein jab koi issue aaye toh mujhe phir se aapko call karna padega. Signup aur payment process simple tha, par thoda waiting time lagta hi tha. Overall whole journey ek normal experience thi, bina zyada tension ke, magar main janti hoon ki future mein bhi mujhe aapki help ki zaroorat hogi.