3 out of 53 of 5Verified purchaseTraining and onboarding
Onboarding order was a bit unclear, missing some details
I was going through the training and onboarding and honestly, some steps felt out of order. Like I did the calling tool tutorial before fully understanding the database setup, which seemed like putting the cart before the horse. It felt like there should have been a clearer sequence showing the database work first since that feeds into the dialer usage. Also, some info on the invoicing process appeared only after the initial training, which surprised me because I thought that would come earlier. So maybe including a quick overview of all the steps initially would help. The training content was good but a bit more logical structuring and thoroughness would make it more helpful overall.