Onboarding ne toh surprise kar diya, next time bhi help chahiye hogi
Bas yaar, main soch raha tha ki onboarding ka process complex hoga aur main thodi pareshaani me padunga, par sach bataun toh thoda surprised raha main is baat se. Training sessions kaafi clear the aur software ki taraf se basic steps samajhne me koi zyada dikkatein nahi aayi thi. Haan, kuch chhoti-moti cheezein aisi thi jisme mujhe phir se help mangwani padi, specially jab dialer ka database setup kar raha tha toh thodi confusion hui par support team ne acha help kiya. Mujhe sabse acha laga ki onboarding ekdam smooth tha, aur continuous updates ke wajah se mujhe lagta hai ke main next time bhi thoda help maangunga but zyada nahi. Ye sab process aise tha jaise ek dost ke saath baat kar raha hoon, casual aur easy. Mujhe lag raha hai ye software ko samajhne ke liye kabhi ek baar ki training bhi kaafi nahi hoti, isliye agle onboarding mein bhi support zaroor chahiye hoga.