Onboarding mix: thoda acha, par zyada confusion bhi mili
Maine training aur onboarding process ko try kiya, aur honest bolun toh kaafi confusion face karni padi. Training ka ek hissa toh thik tha, par mujhe lag raha tha ki mujhe khud hi bahut kuch samajhna aur set up karna pada, jo thoda frustrating tha. Jab maine dialer aur calling tools use karna start kiya tab, orientation properly nahi hui thi jisme se kuch tools kaam nahi kar rahe the jaise they should. Database feature bhi mujhe kaafi hasab se set up karna pada khud, aur automatic updates ne kuch points pe galat change kiya. Support se baat ki toh response thoda slow tha, toh main apne questions ka solution jaldi se nahi paayi. Sign-up aur billing process toh smooth thi, bas training aur onboarding se kaafi zyada struggle tha overall. Mujhe laga tha ki zyada guide karenge, par khud karna pada mujhe jyada, isiliye main isi liye disappointed thi.