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WFHI review

Onboarding mein waqt thoda zyada laga

2 out of 52 of 5Verified customerTraining and onboarding

Onboarding mein waqt thoda zyada laga

Training aur onboarding mein mujhe lagta hai ki wording thodi confusing thi kabhi kabhi, jaise labels aur instructions clear nahi hote. Main jyadatar samay sign-up aur dialer setup mein waste kar rahi thi, kyunki mujhe baar baar samajhna padta tha ki next step kya hai. Kuch terms thoda vague lage, aur database feature ko samajhna bhi utna asaan nahi raha. Par kuch cheezein khaas achhi thi, jaise ki automatic updates jo system ko refresh karte rahe bina zyada effort ke. Telephonic support thoda helpful tha, lekin response time thoda slow tha, jo frustrating lagta tha kabhi kabhi. Training modules structured the par mujhe laga ki thoda aur clear language use ki jaani chahiye thi. Mujhe lagta hai ki agar onboarding ka process thoda short aur seedha hota toh zyada time save hota. Even signing up aur payment ke dauran bhi mujhe thoda confusion hui, lekin invoice aur payment system thik tha overall. Toh conclusion yeh hai ki mujhe lagta hai ki process mein zyada samay laga, aur thoda simplification chahiye hoga next baar jab main ise use karungi.

Sarika KharadeKerala, IndiaExperience: Published:
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