Onboarding mein toh effort zyada laga but support acha tha
Aap logon ke training aur onboarding experience mix tha mera. Shuruaat mein jo logon ne guide kiya, wo kaafi responsive the, par kabhi kabhi response thoda late milta tha. Matlab, actual help toh milti thi, bas thoda wait karna padta tha. Jab main software ke dialer aur calling tools samajh rahi thi, toh training mein simple examples mile, jo samajh mein aaye, par kabhi kabhi complex cases pe training material thoda insufficient lag raha tha. Onboarding flow ko complete karne mein, mujhe khud se bhi kaafi cheezein samajhni pad rahi thi, matlab poora support system jitna achcha tha, utna hi effort mujhe bhi karna tha. Lekin aap log ki telephonic support aur database features ke explanation clear the, ye plus point hai. Billing aur payment process straightforward thi. Overall, thoda aur jaldi aur detailed responses milte toh behtar hota. Par main keh sakti hoon ki aapke saath kaam karne mein patience aur self-learning zaroori hai.