Onboarding mein thodi confusion thi, but training was okay
Jab main training aur onboarding process start ki thi, mujhe laga ki sab steps ka order logical hoga, lekin kuch cheezein mujhe thodi surprising lagi. Pehle toh onboarding ke dauraan database feature ko samajhna utna straightforward nahi tha jitna expect kar rahi thi. Training modules acha tha, par unke beech mein thoda jumbling sa laga ki pehle calling tools ke baare mein aur clarity milni chahiye thi. Dialer setup thoda complicated laga, aur mujhe lagta hai ki unhone automatic updates ke baare mein bhi pehle zyada clearly batana chahiye tha. Support team se jab maine contact kiya toh response time thoda slow laga, lekin finally unhone jo information di, woh kaafi helpful thi. Payment aur invoicing process mujhe theek laga, simple aur clear tha, isme koi dikkat nahi hui. Mujhe software toh overall use karne layak laga, lekin onboarding ke sequence mein thoda aur improvement ki zarurat hai taaki naye users ko zyada confusion na ho. Thoda reservations rakhte hue bhi main ye maanungi ki training material achha tha aur use me ek system hai, sirf thoda better ordering aur detail se process ko improve kiya jaa sakta hai, taki experience seamless ho jaaye. Sochti hoon ki agli baar agar main aur logon ko suggest karun toh unhe ye taiyyar karna padega ki onboarding thoda tricky ho sakta hai, par agar patience rakhen toh chal sakta hai.