Onboarding mein thoda effort lagana pada
Jab main pertama bar training aur onboarding flow use kar raha tha, toh mujhe sab kuch ek dum easily mil gaya nahi tha. Kuch cheezein clear thi jaise ki dialer ka setup karna aur database ko samajhna, par baki jo baatein thi wo thodi confusing thi. Mujhe pehle instructions dhundhni padi, tab jaake main use kar paya. Lekin overall mujhe lagta hai ki ye process itna complicated nahi tha, bas thoda sa patience ki zarurat thi. Jo training modules diye gaye, wo kaafi detailed the, lekin kabhi kabhi lagta tha ki kuch instructions duplicate hain, jis wajah se thoda baar baar dekhna pada. Ye bhi achha laga ki mujhe telephonic support mil raha tha jab main atka, unhone break down karke samjhaaya, which helped. Payment aur invoicing bhi thoda elaborate tha, mera hope tha ki vo process thoda smooth hoga. Lekin ab jab main software use kar raha hoon, toh feeling ye hai ki jo database aur dialer tools hain, wo kaafi had tak meri zaruratein puri kar rahe hain. Bas ye onboarding phase mein, thoda better guided flow hota toh aur acha hota. Overall, mixed feelings hain, kuch cheezein acchi lagi, kuch improvements chahiye.