Onboarding mein step order hi ajeeb tha
Mujhe lagta hai ki onboarding ka process itna sensible nahi tha. Training steps beech beech mein ulte seedhe aate rahe, jisse main confuse ho gayi thi bar bar. Pehle jo cheez sikhai ja rahi thi, uska use baad mein karwana, ya phir important tools ke baare mein baad mein bataya jana, kisi tarah se bhi logical flow mein nahi tha. Maine baar baar feedback diya, par training modules mein koi sudhar nahi dikha. Software ka database aur dialer features ko samajhna mushkil ho gaya tha isi ummeed mein ki agla step pe clarity milegi, lekin woh bhi consistent order mein nahi tha. Support team se baat ki thi, par unhone sirf ek generic tarah se help di, jo mere liye koi fayda nahi hua. Sign-up aur payment process jitni smooth thi, training ka experience utna he disappointing raha. Mujhe lagta hai ki ek organized aur samajhne layak sequence hona chahiye onboarding mein takki naye users ko frustration na ho. Bas yeh confusion hi sabse bada problem tha, jisne mujhe thakaya aur main abhi bhi decide nahi kar pa rahi ki software ko effectively kaise use karun.