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WFHI review

Onboarding mein response time theek tha lekin thoda aur better ho sakta tha

3 out of 53 of 5Verified purchaseTraining and onboarding

Onboarding mein response time theek tha lekin thoda aur better ho sakta tha

Training aur onboarding ka mera experience thoda mixed raha. Jab maine training start ki thi, toh support team bahut responsive lagi. Unhone timely calls kiye aur merese feedback lena nahi bhoola. Kabhi kabhi jab main question karta tha toh turant jawab milta, jisse mujhe lagta tha ki mera kaam smoothly chalega. Lekin ek baar jab mera software update hua, uske baad kuch features properly kaam nahi kar paaye the, tab mujhe thoda wait karna pada support ke response ke liye. Mujhe laga ki ho sakta tha thoda aur quickly solution mile, khaas kar jab update ki wajah se kaafi log affected the. Lekin overall, main ye kahunga ki onboarding process mein log helpful the aur training session bhi informative thi. Signing up and setting up the calling tools thoda straightforward tha. Mujhe jo database ka feature tha uska use karna thoda complex laga, par gradual learning se manageable ban gaya. Main support ki availability se khush hoon, bas thoda aur fast response chahiye hoga.

Vishal SarinBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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