Onboarding mein kuch zarurat ki cheezein missing thi
Maine training aur onboarding process start kiya, lekin mujhe laga ki yeh thoda time zyada le raha hai aur clear instructions nahi mil rahi thi. Har step par guidance thodi unclear thi, especially jab software ke database features set karne ki baat aayi toh bahut confusion thi ki kaise data manage karna hai. Dialer setup mein bhi training thodi incomplete lagi, jisme basic functionalities samajhna mushkil hua. Haan, automatic updates thode dinon mein smoothly aaye, usko toh theek samjha. Lekin overall mera experience thoda frustrating raha kyunki sign-up ke baad invoicing aur payment ka process bhi samajhne mein time laga. Support team se baat karne mein bhi delay hua jo ki aur easy hona chahiye tha, especially onboarding ke dauran. Mujhe lagta hai ki agar training materials interactive hote aur onboarding flow thoda aur streamlined hota toh mujhe jaldi se software chalana seekh lene mein asaani hoti. Perfect product nahi bola ja sakta, par shayad naye users ke liye yeh thoda overwhelming ho sakta hai.