Onboarding mein kuch zaroori cheezein missing thi
Mujhe laga tha ki training aur onboarding ka process smooth aur clear hoga lekin aisa nahi hua. Jab main onboarding start kar rahi thi, tools ke bare mein jo basic samajh chahiye thi wo mujhe proper nahi mili, especially dialer ki functionality samajhne mein kaafi confusion ho rahi thi. Support se madad lene ko socha par response time itna lamba tha ki frustration badh gayi. Mujhe lagta hai training mein zyda practical examples aur step-by-step guidance honi chahiye thi, jisse ki nayi user ko samajhne mein asaani ho. Onboarding session mein kuch aise advanced features explain nahi kiye gaye jinke bina main aage badh hi nahi paayi. Database integration ke baare mein bhi clarity nahi thi ki woh mere workflow ke saath kaise fit karega. Overall, mere liye onboarding experience disappointing tha aur mujhe lagta hai ki future mein main phir se support lene ke liye contact karungi jab bhi koi issue aaye because jo initial training mili woh meri expectations par khari nahi utari.