Onboarding mein kuch cheezein surprise kar gayi
Maine pehle bhi kuch remote workflow tools use kiye the, toh mujhe training ka structure samajhne mein aasani hui. Lekin yahan onboarding process thoda alag tha, aur mujhe thoda time laga adapt karne mein. Training modules achhe the, especially jab real-time calls aur dialer ko use karna aaya, toh kaafi help mili. Par database feature ko samajhna aur apni requirements ke hisaab se customize karna thoda confusing tha initially. Jo onboarding flow tha, usmein kuch steps the jinke sequence thoda ajeeb lage, jo previous experiences ke mukable mujhe problematic laga. Payment process aur invoicing clearly explained nahi thi jitna mujhe expect tha, isliye mujhe dheere-dheere samajhna pada. Support team se baat karke kaafi questions clear huye, par training ke dauran kuch materials thode complex lag rahe the. Overall, mujhe laga yeh training aur onboarding ka process thoda mixed experience raha, kahin achha tha par kahin weaknesses bhi thi jo pehle use kiye tools se alag thi.