Onboarding mein kuch cheezein clearly samajh nahi aayi
WFHI ke training sessions mein kuch parts toh bahut achhe se explain kiye gaye the, especially jab dialer aur calling tools ki baat aayi. Par onboarding ke baaki steps thoda unclear the, mujhe lagta hai main unko poori tarah nahi samajh paayi. Ek moment tha jab database feature ke baare mein discussion chal raha tha, tab mujhe laga detail mein batana zaroori tha, lekin woh part thoda rush mein ho gaya tha. Automatic updates ki jo information mili thi, usme thoda confusion tha ki mujhe manually kuch karna hai ya nahi. Billing process pe clarity thi, lekin mujhe lagta hai ki thoda aur simple language use karni chahiye thi taaki naye users easily follow kar saken. Training videos useful thi, par live support ke waqt jab maine kuch specific questions pooche toh wo clear answers mujhe nahi mile. Overall, service ki quality hai magar onboarding ke waqt kuch missing lag gaya, jaise ki better step-by-step guidance ya zyada time for questions. Aisi conditions mein confidence build karna thoda mushkil ho jata hai jab sab kuch neatly explain nahi hota.