Onboarding mein khud hi samajhna pada, kaafi effort laga
Mujhe lagta tha training aur onboarding process zyada easy hoga, par shayad main jyada expect kar rahi thi. Jab software ki taraf pehla step uthaya toh bahut cheezein khud hi figure out karni padhi, jaise dialer kaise set karna hai aur database ko kaise organize karu. Training videos dekhne ke baad bhi agar koi doubt hota toh mujhe khud hi database ke andar functions explore karne padte. Support ko bhi call kiya tha, par response thoda slow tha aur kabhi kabhi generic solutions diye gaye jo mere specific problem ko address nahi karte. Mujhe lagta hai ki onboarding mein thoda aur guide hona chahiye tha taki mera waqt waste na ho. Software ke interface mein bahut saare features hain, par unhe master karne mein waqt zyada lagta hai jab koi dedicated understanding nahi milti. Thoda sa frustrate bhi thi ki jitna mujhe help chahiye tha woh easily available nahi tha. Overall toh system theek hai, par mujhe lagta hai main zyada effort kar rahi thi apna kaam karne ke liye ability banane mein rather than simply use karne mein. Ye thoda disappointing tha, mujhe chahiye tha ki smooth start mile.